GEM
WEB HOST AUP
In order to provide a professional service, we have set up a few
guidelines for users of our service. Some of these guidelines may seem
strict, but they ensure a safe, functional, and trusted environment for
all our customers to publish their information on the Web.
Many of our competitors do not require their customers to comply with
these guidelines. If any of our potential customers are unwilling or
unable to comply with these guidelines, we respectfully invite them to
visit one of our competitors.
Web and FTP Site Content Policies:
We do not allow any of the following content to be published on any of
our servers:
- Content of a pornographic, sexually explicit, or adult nature.
- Content of an illegal nature (including copyrighted material).
- Pirated software sites Hate sites or content that could be reasonably
considered as slanderous or libellous GEM WEB HOST representatives will
decide upon content that is questionable regarding any of the
aforementioned criteria.
- Users posting any of the above content on their sites may have their
Web and/or incoming anonymous FTP services temporarily suspended. They
will then be contacted by GEM WEB HOST and given the opportunity to
remove the content in question before having their services reinstated.
A repeated offense may cause cancellation of service without refund of
any fees.
Email Usage Policies:
GEM WEB HOST does not support unsolicited email messages sent by users
of our system (also known as junk email or SPAM). Users sending
unsolicited email messages from our system will have all of their
services temporarily suspended. They will then be contacted by GEM WEB
HOST and informed of the suspension before having their services
reinstated. A repeated offense may cause cancellation of service
without refund of any fees. GEM WEB HOST does not allow any hosting
account to give out free or paid email hosting on a public level.
Reseller accounts are exempt from this, however spam guidelines still
apply. It is up to the reseller to monitor and control outgoing junk
email/spam.
Illegal Activities:
Customers caught using our system for illegal activities, including but
not limited to breaking into remote systems, credit card fraud, theft,
vandalism, threats, or violence, will have their accounts immediately
cancelled without refund of any fees.
Right To Refuse Service:
GEM WEB HOST reserves the right to refuse service to anyone for any
reason. We enforce this policy to ensure a professional environment for
the users of our system. This includes any programs, such as CGI
programs that are using excessive amounts of system resources.
Excessive amounts is defined as any amount that results in substantial
degradation of server performance. GEM WEB HOST is the sole determinant
of what constitutes degraded server performance. On some occasions, we
allow heavy usage depending on the situation. However, additional fees
may apply.